Special Notice: By registering or using the services on wzz.bet, you are considered to have read and accepted this Privacy Policy. If you have any questions about this policy, please contact our support team.
Wzz.bet Privacy Policy – Why It Matters
In today's digital age, protecting personal information is one of the most critical responsibilities of any online platform. When you use wzz.bet, the details you provide — your name, email, phone number, and payment information — are all safeguarded by us with the utmost care.
Wzz.bet never sells, rents, or shares your personal information with any unauthorized third party. This Privacy Policy is written in plain language so every user can clearly understand exactly how their data is handled.
This document covers: what types of data are collected, how that data is used, how it is kept secure, how long it is retained, our cookies policy, and your rights regarding control of your data. This policy has been developed with the digital security of Bangladeshi users in mind.
What Information We Collect
Wzz.bet collects two types of data – information provided directly by the user (submitted data) and information generated automatically while using the platform (automated data). There is a clear reason for collecting each type of data, and this is explained within this policy.
User-Provided Information
Information you provide directly during registration and use of the platform:
Automatically Collected Data
Information automatically recorded while using the platform:
Detailed Explanation of Data Collection
| Data Type | Collection Period | Why It Is Collected |
|---|---|---|
| Full Name & Date of Birth | Registration Date | Identity & Age Verification (KYC) |
| Email & Phone Number | Registration Date | Communication & Security Verification |
| Payment Information | During Deposit/Withdrawal | Transaction Processing & AML |
| KYC Documents (NID/Passport) | Time of Verification | Identity Verification |
| IP Address & Device Information | On every connection | Security & Fraud Prevention |
| Gaming History | On every game | Dispute Resolution, Responsible Gaming |
| Support Conversations | Time of Contact | Issue Resolution & Service Improvement |
Wzz.bet never requests more information than necessary. Only the data strictly required to provide our services is collected. Requesting or storing unnecessary information goes against our policy.
How Your Information Is Used
The information you provide is used solely for specific, legitimate purposes. Every piece of data has a clear reason behind its use, and it is never used beyond that scope.
Primary Purposes of Data Use
Your basic information is used to create, maintain, and secure your account. It is essential for login verification, password recovery, and account protection.
The information and KYC documents provided during registration are used to verify your identity and age. This process ensures that only adults are able to use the platform.
Payment information is used for deposits and withdrawals. It is processed directly through a secure payment gateway, and wzz.bet does not store full card numbers or complete payment details on its own servers.
Your data is used to resolve your support requests and to prevent similar issues from arising in the future. The support team can view your history solely for the purpose of resolving issues.
Transaction and behavioral data are analyzed to detect suspicious activity, ensuring a safe platform for all legitimate users.
Aggregate user behaviour and preferences are analysed (at a group level, not individually) to improve platform usability and content.
Limitations on Data Use
Your information will never be used for the following purposes under any circumstances:
- For Third-Party Marketing or Advertising
- For profiling or behavioural targeting (without your explicit consent)
- Data Mining for Other Platforms or Products
- Sharing data with any government authority beyond what is legally required
Who Your Information Is Shared With
Wzz.bet never sells your personal data. However, a limited amount of information may need to be shared with trusted partners in order to deliver our services. Such sharing is always for a specific purpose and is governed by strict confidentiality agreements.
Legitimate Grounds for Sharing Data
The necessary information is shared with secure payment gateways to process deposits and withdrawals. These partners are not permitted to use your data for any other purpose.
When you participate in live casino or other games, limited data is sent to the game provider's servers for session management purposes. No personally identifiable information is shared.
Documents are shared with designated KYC verification services to confirm identity and ensure AML compliance. This information is used solely for verification purposes.
In cases of legal obligation — such as a court order or government investigation — certain information may be disclosed in accordance with applicable law.
All third parties with whom data is shared are bound by strict confidentiality agreements. They may only use the data for specified purposes and in accordance with wzz.bet's instructions. Any breach of these agreements results in immediate termination of the partnership.
In the event that wzz.bet undergoes a merger or acquisition in the future, the incoming operator will be obligated to comply with this Privacy Policy prior to any transfer of user data, and users will be notified in advance.
Your Data Is Never Sold – Not Ever
Wzz.bet has a strict policy of never selling or transferring your personal data to marketing companies, data brokers, or advertisers. This is an unwavering commitment to our users.
Data Security – How Your Information Is Kept Safe
Wzz.bet employs cutting-edge technology to keep your information secure. International standards are upheld at every layer of data protection. Security is not merely a legal obligation — it is our ethical responsibility to our users.
Layers of Security Technology
| Security Level | Technologies Used | What We Protect |
|---|---|---|
| Transmission Security | SSL/TLS (256-bit) | All data between your browser and our servers |
| Storage Security | Encrypted Database | Personal Data Stored on Servers |
| Access Control | Role-Based Access Control | Restricting Employee Access to Data |
| Account Security | 2FA Support | Prevention of Unauthorized Login |
| Network Security | Firewall & DDoS Protection | Cyber Attack Prevention |
| Monitoring | 24/7 Security Monitoring | Unusual Activity Detection |
Our Responsibilities in the Event of a Data Breach
In the event of a data security incident that puts user information at risk, wzz.bet will promptly notify the affected users via email. Full transparency will be maintained regarding the nature of the breach, the data involved, and the steps we have taken in response.
You Can Play a Role in Your Own Security
- Use a strong, unique password that you don't use anywhere else
- Enable Two-Factor Authentication (2FA)
- Avoid logging in from unfamiliar devices or networks
- Wzz.bet will never ask for your password via email or phone – if you receive such a message, contact Support immediately
- Always log out when you're done, especially on shared devices
Your Data Is Safe – Get Started with Confidence
Register at wzz.bet and enjoy gaming on a secure, encrypted platform.
Data Retention Period – How Long Your Information Is Kept
Wzz.bet does not retain any data indefinitely. A retention period is set for each type of data based on how long it is needed. Once that need has passed, the data is deleted or anonymised through a secure process.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information (Name, Email) | For the duration of active account + 5 years | Legal Obligations & Dispute Resolution |
| KYC Documents | 7 Years After Account Closure | AML & Legal Compliance |
| Transaction History | Minimum 7 Years | Financial Regulations & Audits |
| Gaming History | 3 Years | Dispute Resolution & Responsible Gaming |
| Support Conversations | 2 Years | Ensuring Quality of Service |
| Log Files & Technical Data | 6 Months – 1 Year | Security Analysis |
| Marketing Consent Records | 3 years after consent is withdrawn | Legal Evidence Retention |
Inactive Account Policy
If an account remains inactive for an extended period (generally 24 months or more), wzz.bet may move it to an inactive status after notifying the user by email. Any remaining balance in the account will be managed in accordance with the applicable terms and regulations.
Your Data Rights – What You Can Do
You have several important rights regarding your personal data. wzz.bet respects these rights and has made them easy to exercise. Your 7 core rights are explained below.
How to Exercise Your Rights
To exercise any of the rights above, please contact our support team by email: [email protected]. Requests are typically responded to within 30 business days of receipt. For complex requests, additional time may be required, and you will be informed accordingly.
Include your registered email address or account details with any identity verification request. This ensures that only the genuine account holder can access or modify their information.
You may request the deletion of your data; however, data that must be retained for legal, regulatory, or ongoing dispute resolution purposes may not be removable. In such cases, you will be informed of the reason.
Minor Protection – For Users Under 18
Wzz.bet strictly prohibits the use of its platform by anyone under the age of 18. We recognise that monitoring minors' online activity in a digital environment can be a significant challenge for parents and guardians.
If a minor creates an account using false information, that account will be terminated as soon as it is identified. Any deposited funds will be handled in accordance with the applicable policy.
A note for parents: use Parental Control software on your child's device and block online gaming sites. If you suspect a minor is accessing wzz.bet, please immediately [email protected].
No data is collected from minors
Wzz.bet does not knowingly collect personal information from minors. If such data is collected inadvertently, it will be deleted as soon as we become aware of it.
Third-Party Services & External Links
The wzz.bet platform may integrate content from game providers, payment gateways, and in some cases external services. These third-party services have their own privacy policies, which apply whenever you use those services.
Wzz.bet is not responsible for how your data is handled on third-party platforms. It is therefore advisable to read the privacy policy of any third-party service before connecting to it.
Game Provider Data Policy
Wzz.bet offers games from a range of game providers. When you play a live game, your session data is processed on that provider's servers. However, personally identifiable information — such as your name, email address, or physical address — is never shared with the provider. wzz.bet only sends an anonymous session token, which is sufficient to run the game.
Privacy Policy Updates & Changes
Wzz.bet may update this Privacy Policy at any time as needed. Changes may arise from the addition of new services, updates to applicable laws, or improvements to our data practices.
Prior to any significant changes, a notice will be sent to your registered email address and clearly announced on the platform. For minor updates, only the "Last Updated" date at the top of the page may be revised.
Continued use of the platform after changes are published will be considered acceptance of the updated policy. If you do not agree with the changes, you may request that your account be closed.
Previous versions of this policy are available from the support team upon request. This is particularly relevant when a prior version of the policy applies to a dispute.
Privacy Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team directly. Use the same contact method to exercise your data rights.
Log in to the platform and start a live chat directly
24/7 Instant Response Available
Important: wzz.bet does not claim any approval or partnership with any government body, bank, or regulatory authority. We are an online gaming platform, and this Privacy Policy is governed by our own standards and commitments.